Terms of Service

Last updated: January 2025

Welcome to HotelPair. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

By accessing and using HotelPair, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you may not use our website.

Description of Service

HotelPair is a hotel comparison and information service. We help travelers find and compare hotel prices across multiple booking platforms.

Important: We are not a booking platform. We do not:

  • Process hotel bookings directly
  • Handle payments or payment information
  • Manage reservations or cancellations
  • Set hotel prices or availability

When you click on a hotel link, you are redirected to a third-party booking platform (such as Booking.com, Hotels.com, Expedia, or Agoda). Your booking is made directly with that platform, and their terms and conditions apply.

Affiliate Links Disclosure

HotelPair participates in affiliate programs with various booking platforms. This means:

  • We earn a commission when you make a booking through our links
  • This commission is paid by the booking platform, not by you
  • You pay the same price whether you use our links or go directly to the booking platform

For full details, please read our Affiliate Disclosure.

Price Accuracy Disclaimer

We strive to display accurate and up-to-date hotel prices. However:

  • Prices are provided by third-party booking platforms and may change at any time
  • The price shown on our website may differ from the final price on the booking platform
  • Additional fees, taxes, or charges may apply and are not always reflected in displayed prices
  • Availability is not guaranteed and is subject to the booking platform's inventory

Always verify the final price and terms on the booking platform before completing your reservation.

We are not responsible for any discrepancies between prices shown on our website and prices on booking platforms.

User Responsibilities

When using HotelPair, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate information if you contact us
  • Not attempt to disrupt or interfere with our website's operation
  • Not use automated systems to access our website without permission
  • Not copy or reproduce our content without authorization

Intellectual Property

All content on HotelPair, including text, graphics, logos, images, and software, is the property of HotelPair or our content providers and is protected by copyright and intellectual property laws.

Hotel images, descriptions, and pricing information are provided by our booking partners and remain their respective property.

You may not:

  • Reproduce, distribute, or modify our content without written permission
  • Use our trademarks or branding without authorization
  • Scrape or extract data from our website for commercial purposes

Third-Party Links

Our website contains links to third-party websites, including booking platforms and other travel resources. We are not responsible for:

  • The content, accuracy, or policies of third-party websites
  • Any transactions you conduct with third parties
  • Any damages arising from your use of third-party services

We encourage you to read the terms and conditions of any third-party website before making a booking.

Limitation of Liability

To the maximum extent permitted by Australian law, HotelPair and its owners, operators, and affiliates shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Any damages arising from your use of or inability to use our website
  • Any issues with hotel bookings made through third-party platforms
  • Inaccurate pricing or availability information

Our total liability for any claim arising from your use of HotelPair shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.

Disclaimer of Warranties

HotelPairis provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our website will be uninterrupted or error-free
  • Information on our website is complete or accurate
  • Any defects will be corrected

Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict, or modify any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

If you are a consumer as defined under the Australian Consumer Law, you may have certain guarantees that cannot be excluded. Where our liability cannot be excluded, it is limited to the maximum extent permitted by law.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of HotelPair shall be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. We will update the "Last updated" date to reflect the most recent revision.

Your continued use of HotelPair after any changes constitutes acceptance of the new Terms of Service.

Termination

We may terminate or suspend your access to HotelPair at any time, without notice, for any reason, including if we believe you have violated these Terms of Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact

If you have any questions about these Terms of Service, please contact us.